Symbiance
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Why Symbiance

Symbiance
  • Symbiance’s work has been excellent and they showed dedication to us and our timelines. There was frequent and clear communication, reliability and rapid data turn.

    President,
    Neuroscience Product Creation Unit
  • Just wanted to inform you that the NDA and MAA were successfully submitted to the relevant agencies — EARLY! This could not have been done without your expert services, including the QC staff. 

    Director, Medical Writing
    Neuroscience Product Creation Unit
  • It would have been impossible to achieve [our goals] if you and your team didn’t work through weekends and under "crazy" timelines.

    Associate Vice President
    Global Therapeutic Area Head CNS II
  • I believe that the secret of our success has been in our ability to communicate directly and work as a team.

    Associate Vice President
    Global Therapeutic Area Head CNS II
  • We owe our success to their efficient and focused work, cooperative spirit and dedication.

    Senior Director
    Biometrics
  • Symbiance not only delivered all required information but was also exceptionally responsive to our needs.

    Senior Director
    Biometrics
 
Home Page arrow Why Symbiance arrow Quality Assurance
Symbiance

Quality Assurance and Quality Controls

At Symbiance, Quality Assurance (QA) is an integrated practice that promotes excellence by ensuring adherence to our processes. Our focus on quality has been honed by years of specialized data analysis and management and a thorough grasp of Good Clinical Practices (GCP) and FDA requirements and processes. Every client benefits from our QA experience in disciplines including clinical data management, biostatistics and SAS® programming.


Procedural Quality Assurance Controls

Symbiance’s procedural QA process involves periodic review of programming standards (program structure, notation, unit testing and electronic filing of programs). Our scientific Quality Control (QC) process involves reviewing the scientific integrity of the analyses to ensure the consistency of the Protocol vs. SAS® databases vs. SAP vs. statistical results. Upon project closure, our QA process assesses compliance with corporate and study-specific SOPs.

Our quality assurance process provides vital guidance to the medical writing department. Our medical writers incorporate a QC function into every document preparation process and complete review and QA cycles for each interim and final deliverable Symbiance produces.


Risk Assessment Strategy

As part of QA controls, within our transition plan, we conduct a risk assessment program and develop a contingency plan. Elements include:

  • anticipated risk
  • root cause
  • mitigation steps
  • contingency steps.

We start by envisioning failure and barriers to success and listing out factors (risks) that could lead to failure. For each perceived risk we:

  • outline potential root causes (there may be several)
  • identify steps to prevent risk from occuring
  • if risk does occur, what steps can then be taken (contingency plan).
Process is important for the team to get into the mindset of finding alternatives even if an unanticipated risk appears. Going through the risk assessment and contingency planning is an important exercise that better prepares Team Leaders and Project Managers to handle surprises in a constructive problem solving manner.

 

Symbiance